Asrock Motherboard Wifi Not Working – Get Back Online In 2023

A stable Wi-Fi connection is the lifeblood of modern computing. It connects us to the world, enabling work and communication. However, when Wi-Fi woes strike ASRock motherboards, it can disrupt our digital lives.

When ASRock motherboard Wi-Fi isn’t working, consider factors like hardware checks, driver updates, router settings, and interference to ensure optimal wireless connectivity.

In this article, we will provide a simple, step-by-step guide to help diagnose and resolve the motherboard’s Wi-Fi connectivity problems.

1. Verify Hardware and Connections – Stay With Us!

Ensure Built-in Wi-Fi Capabilities:

It’s essential to confirm whether your ASRock motherboard has built-in Wi-Fi capabilities. You need to check your motherboard’s specifications about Wi-Fi. 

Ensure Built-in Wi-Fi Capabilities
source: gigabyte

Usually, this information is found in your specific motherboard model’s product documentation or on the ASRock website. If your motherboard doesn’t have built-in Wi-Fi, consider alternative connectivity options like a Wi-Fi card or a USB Wi-Fi adapter.

Check Wi-Fi Antennas and Their Connections:

If your ASRock motherboard has Wi-Fi capabilities, inspecting the Wi-Fi antennas and their connections is crucial. 

Many motherboards have external antennas that must be securely attached to provide a stable Wi-Fi signal. Ensure that the antennas are screwed in tightly to their designated ports on the motherboard.

Inspect the Wi-Fi Card’s Placement (If Applicable):

Sometimes, the Wi-Fi card may be a separate component you must install into a PCIe slot on the motherboard. Please ensure the Wi-Fi card is correctly seated and inserted in its PCIe slot and the retention mechanism is engaged. 

Inspect the Wi-Fi Card's Placement
source: pcgamehaven

2. Significance of Having Up-to-Date Wi-Fi Drivers – Things You Must Be Aware of!

  • Identify Your Motherboard Model: You’ll first need to identify your specific ASRock motherboard model to update your Wi-Fi drivers. Typically, this information is printed on the motherboard or in your motherboard’s user manual.
  • Visit the ASRock Website: Go to the web browser and visit the official ASRock website (www.asrock.com).
  • Navigate to the Support Section: Look for a “Support” or “Downloads” section on the ASRock website. It may also be labeled as “Service & Support” or something similar.
  • Enter Your Motherboard Model: Use the search or dropdown menus to enter your motherboard’s model name or number. Select the exact model to ensure you get the correct drivers.
  • Locate the Wi-Fi Driver: Once you’ve selected your motherboard model, you should see a list of available drivers and software updates. Look specifically for the Wi-Fi driver, which may be labeled as “Wireless LAN,” “Wi-Fi,” or something similar.
  • Download the Latest Driver: Click on the Wi-Fi driver to access the download page. You’ll usually find the latest version of the driver available for download. Click download to start the process.
  • Install the Driver: After the driver download is complete, run the installation file. Follow the instructions to install the updated Wi-Fi driver.
  • Reboot Your Computer: Once the installation is complete, it’s a good practice to restart your computer to ensure that the new driver settings take effect.

3. BIOS/UEFI Settings – Making Wi-Fi Turn On:

Accessing BIOS/UEFI settings:

These settings allow you to configure various hardware components, including your motherboard’s built-in Wi-Fi functionality. Here’s how to access the BIOS/UEFI settings:

  • Restart Your Computer: First, make sure your computer is powered on.
  • Go to the BIOS/UEFI: Press a specific key to access the BIOS/UEFI settings as your computer begins to boot.  Standard keys include F2, F12, Delete (Del), or Esc. Often, you’ll see a brief message on the screen during startup indicating which key to press.
  • Navigate the BIOS/UEFI: Once you’re in the BIOS/UEFI settings, you’ll use your keyboard to navigate. Most BIOS/UEFI interfaces have a menu system with various options.
Accessing BIOS/UEFI settings
source: windowscentral

Checking for Wi-Fi Functionality and Enabling It (if necessary):

  • Locate the Advanced Settings: Within the BIOS/UEFI interface, look for an “Advanced” or “Advanced Settings” section. Wi-Fi-related options are typically found here.
  • Search for Wireless or Network Options: In the Advanced Settings, look for wireless or network settings options. These options can be labeled differently depending on your motherboard.
  • Enable Wireless LAN or Wi-Fi: If you find an option like “Wireless LAN,” “Wi-Fi,” or something similar, select it and check if it’s set to “Enabled.” If it’s not enabled, use the keyboard commands specified in the BIOS/UEFI interface to change the setting to “Enabled.”
  • Save and Exit: After enabling Wi-Fi functionality, save the changes and exit settings. Typically, there’s an option to save and leave, and your computer will restart.

4. Restart the System to resolve temporary software glitches – Experience smoother Wi-Fi!

  • Why Restart Helps: When you restart your computer, it turns off and back on again. This process can reset various software components, including Wi-Fi drivers and network settings. It’s like giving your computer a fresh start.
  • How to Restart: To restart your computer, click on the “Start” button in the lower-left corner of your screen (in Windows) or go to the Apple menu (on a Mac). Then, select “Restart.” Your computer will shut down and then boot up again.
  • After Restart: Check if the Wi-Fi issue is resolved after your computer restarts. Sometimes, a simple restart can work wonders and get your Wi-Fi back up and running smoothly.

5. Hardware Testing – Checking Wi-Fi Card and Motherboard in another System!

Option of testing the Wi-Fi card in a different PCIe slot:

  • Why Test Hardware: Hardware issues can cause persistent Wi-Fi problems. Testing allows you to find out if there’s a problem with the physical components of your Wi-Fi setup.
  • Testing Wi-Fi Card: If your motherboard uses a separate Wi-Fi card that plugs into a PCIe slot (a particular slot on your motherboard), try moving it to a different one. 
Option of testing the Wi-Fi card in a different PCIe slot
source: build-gaming-computer

This testing can help determine whether the place or the card is causing the issue. Make sure the card is securely and correctly seated in the slot.

Testing the motherboard in another computer to identify hardware issues:

Why Test in Another Computer: By trying the motherboard on a different computer, you can determine if the issue is with the motherboard itself or other components in your original computer.

Testing Process: Remove the motherboard from your computer and install it in another compatible computer. If applicable, ensure all necessary connections, including power, CPU, RAM, and the Wi-Fi card. 

Boot up the second computer and see if the Wi-Fi works correctly. If it does, the problem may be related to other components in your original computer.

6. Operating System Settings – Optimize your Wi-Fi For A Better Connection:

For Windows:

Open Wi-Fi Settings:

  • Click on the Windows Start button (usually found in the lower-left corner).
  • Select “Settings” (it looks like a gearwheel).
  • In the Settings window, choose “Network & Internet.”

Access Wi-Fi Settings:

On the left sidebar, select “Wi-Fi.” You should now see Wi-Fi-related settings on the right side.

Access Wi-Fi Settings
source: arris.my.salesforce-sites

Check Wi-Fi Status:

Make sure the Wi-Fi switch is turned “On.” If it’s off, click the button to turn it on. Your computer will start searching for available Wi-Fi networks.

Connect to a Network:

Below the Wi-Fi switch, you’ll see a list of available networks. Click on the web you want to connect to. You’ll be prompted to enter the network password if it’s a secured network. Once done, click “Connect.”

Connected Wi-Fi:

Your computer should now connect to the selected Wi-Fi network. You’ll see a “Connected” status under the network name.

For Other Operating Systems:

  • macOS (Apple): Click the Apple menu > System Preferences > Network. Select Wi-Fi from the left sidebar and make sure it’s turned on. Select your Wi-Fi network and write down the password if required.
  • Linux (Ubuntu): Access the system menu (usually at the top right), click the Wi-Fi icon, and select your network from the list. Enter the password if needed.
  • Android (Mobile): Go to Settings > Network & Internet > Wi-Fi. Turn on Wi-Fi and select your network. Enter the password if it’s a secured network.
  • iOS (iPhone/iPad): Open Settings > Wi-Fi. Toggle Wi-Fi on and select your network. Enter the password if prompted.

7. Resetting Network Settings, Including Routers and Modems – Do it For Better Internet Signals!

  • Power Off: First, locate your router and modem. These are typically two separate devices. Unplug the power supply cables from both the router and the modem. It will completely turn them off.
  • Wait: Leave the devices unplugged for about 30 seconds to 1 minute. This pause allows any lingering network issues to dissipate.
  • Plug Back In: Plug the power cable back into the modem first. Please wait for it to restart fully; this may take a few minutes. Once the modem’s lights indicate online, move on to the router.
  • Router Restart: Plug the power cable back into the router and wait for it to restart. Again, this might take a few minutes.
  • Check Connection: Once both devices are back online, check if your Wi-Fi connection has improved. Connect your devices to the network again.
Resetting Network Settings, Including Routers and Modems
source: nytimes

8. Check for Interference Source – Discover tips to enjoy faster and more reliable connectivity! 

Obstacle Awareness:

Be mindful of physical objects between your Wi-Fi router and your device. Walls, floors, and large pieces of furniture can weaken Wi-Fi signals. Try to position your router in a central location with fewer obstacles.

Elevate the Router:

Place your Wi-Fi router elevated, like on a shelf or table. Avoid placing it directly on the floor.

Avoid Electronic Interference:

Protect your Wi-Fi router from electronic devices like cordless phones, microwave ovens, and baby monitors. These can emit signals that interfere with Wi-Fi.

Use the Right Frequency:

Modern Wi-Fi routers often support both 2.4 GHz and 5 GHz frequency bands. 5 GHz is less prone to interference but has a shorter range. Use 5 GHz when possible for a cleaner signal.

Use Wi-Fi Extenders:

If you have a large home or areas with weak signals, consider using Wi-Fi extenders or mesh Wi-Fi systems to boost coverage.

Secure Your Network:

Ensure that your Wi-Fi network is password-protected. Unauthorized users can slow down your network and cause interference.

Regular Rebooting:

Rebooting your router helps solve minor interference issues.

9. Contact the ASRock Support Team –  Communicate to Get Back Online Seamlessly:

  • Contact ASRock: Visit the ASRock website and look for their customer support or contact information. You can often find a support email or phone number. Reach out to them explaining your issue with your motherboard’s Wi-Fi.
  • Technical Assistance: ASRock’s support team may provide you with additional troubleshooting steps specific to your motherboard model. They can help you diagnose the issue.
  • RMA (Return Merchandise Authorization): If it’s determined that your motherboard is indeed faulty and within warranty, ASRock may issue an RMA. This process allows you to return the motherboard for repair or replacement at no cost.

Frequently Asked Questions:

1. Why is my ASRock motherboard’s Wi-Fi not working?

Possible reasons include hardware issues, outdated drivers, router settings, interference, or motherboard faults.

2. How can I update the Wi-Fi drivers on my ASRock motherboard?

Visit ASRock’s website, find your motherboard model, and download the latest Wi-Fi drivers. 

3. Why should I check router settings when Wi-Fi isn’t working on my ASRock motherboard?

Router settings, such as SSID broadcasting, can affect network visibility. Ensure the router isn’t hiding the network and that it’s broadcasting properly.

Conclusion:

In conclusion, resolving Wi-Fi issues on ASRock motherboards involves a systematic approach. 

Start with hardware checks, update drivers, review settings, and analyze interference. If problems persist, contact ASRock support. 

A stable Wi-Fi connection is vital, these steps can help ensure uninterrupted connectivity for your computing needs.